EIFS.ca support

Tell Us What You Need Help With

Private-beta support covers accounts, Company profiles, moderation, Projects, marketplace safety, privacy and billing. Include a record reference when available.

Support categories: 3
Target response: 2 business days
Urgent concerns: Prioritized
Contact channel: Secure email

Open a support request

Do not include passwords, authentication codes or payment-card details.

General and account support

For sign-in, Company access, Project workflow or technical problems.

Use the secure support form

Safety, fraud or privacy

Use an in-product report where available, or mark the email subject as urgent.

Report an urgent concern

Billing support

Include the Company and invoice reference. Never send payment-card information.

Contact billing support

Target private-beta response: two business days. Safety, fraud, security and privacy concerns are triaged first. This target is operational guidance, not a service-level agreement.