EIFS.ca policy

Refund and Cancellation Policy

How subscription cancellation and billing questions are handled.

Version
2026-08-15-beta.2
Last updated
2026-08-15
Status
Beta draft
Legal review
Required
This operational draft reflects implemented private-beta controls. Canadian legal counsel must approve the final commercial policy before launch.

Cancellation

There are no self-serve charges or automatic renewals in the private beta. A Company Owner may withdraw a pending membership request or ask to end a manually activated membership through Support. Any accepted order or invoice will state its service period, renewal and cancellation terms.

Refund requests

No refund is due where no payment was collected. For a manually paid membership, eligibility depends on applicable law and the accepted order or invoice. Contact billing support with the Company and invoice reference; never send card details. Statutory rights are not limited by this policy.