EIFS.ca policy

Refund and Cancellation Policy

How subscription cancellation and billing questions are handled.

Version
2026-08-02-beta.1
Last updated
2026-08-02
Status
Beta draft
Legal review
Required
This operational draft reflects implemented private-beta controls. Canadian legal counsel must approve the final commercial policy before launch.

Cancellation

A Company Owner may schedule cancellation through the implemented billing controls or provider portal. Paid access normally continues through the current paid period unless law or an approved support decision requires otherwise.

Refund requests

Refund eligibility is not automatic and depends on applicable law, the payment record and the final commercial policy approved before live billing. Contact billing support with the Company and invoice reference; never send card details.